Patch Administrator - RCN00737

Administration | RCN Birmingham Office | £23,454

Contract type: Permanent

Imagine being faced with a world of exciting possibilities that could ultimately enable you to support our Members. As the UK's largest trade union and professional body for nursing, we support our 435,000 Members with unwavering loyalty and total commitment. As a trusted member of the Administration Team, you'll be passionate about supporting our Members in the West Midlands Region. It is a role that will require all of your determination and resilience but also a role that offers genuine satisfaction.

We're number 14 in The Sunday Times 100 Best Not for Profit Organisations to work for, with Two Star Best Companies Accreditation for 2018 and are accredited with Investors in People Gold Standard.

Patch Administrator
RCN Birmingham Office, 35 hours per week, Permanent

As a Patch Administrator you'll use your positive attitude, your excellent customer service and organisational skills as well as your emotional resilience to deliver exceptional support our local Team, Activists and Members.

Every day will be filled with possibilities as you fully utilise your excellent IT skills in this fast moving customer focused environment. This is a varied role as you will get involved in anything from diary management, managing stakeholder expectations and attending recruitment events, to using your excellent written and oral communication skills and working with confidential and sensitive information with utmost discretion.

As our Patch Administrator, your role will have a great deal of variety of tasks to complete on a day to day basis, involving both internal and external stakeholders. You will also get involved with handling and managing correspondence, preparing mail and distributing documents. It's a great way to build on your skills and experience and develop your potential.

What we offer you

We expect you to look after your customers. And we expect you to be rewarded for it. As well as a whole range of learning and development opportunities we can also offer you an impressive range of benefits. We have a highly competitive pay structure, as well as flexible working, and annual leave of up to 32 days.

Balancing work and life commitments is important to us as an organisation. We are a diverse organisation and understand everyone has different needs. All employees can ask for flexible working and when personal circumstances change we will work with you to find a smarter working solution that suits everyone. In fact, many of our employees enjoy home working, flexible working or compressed hours, enabling them to deliver results with minimum impact to their professional and personal commitments. We also offer generous Maternity, Paternity and Adoption leave packages.

To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter; with an attitude like that, anything is possible.

For more information or for an informal discussion please contact Debbie Higham, Regional Service Manager on 0121 450 4316.

For more information on the Recruitment & Selection process, please contact

Closing Date: Midnight on 24th June 2018

Assessment Centre and Interview Date: 5th July 2018

Interview date: 2018-07-05

Contracted hours: 35

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