Assistant Administrator - RCN00683

Administration | RCN London Region Office | £24,840 (including inner London weighting of £4,110)

Contract type: Permanent

At the Royal College of Nursing we're an optimistic organisation. And we've got good reason to be. We all share the same voice when it comes to changing the shape of the health policies of the future. And as the largest trade union of nursing staff and students in the UK - with around 435,000 members - all we can see are the infinite possibilities for a brighter future. Join us and you will too.

We're number 14 in The Sunday Times 100 Best Not for Profit Organisations to work for, with Two Star Best Companies Accreditation for 2018 and are accredited with Investors in People Gold Standard.

Assistant Administrator, RCN UK HQ, 35 hours, Permanent contract

As an Assistant Administrator for our London Region Office, you'll use your positive attitude, administrative and reception skills to support our local team. It's a job full of possibilities as you could get involved in a wide range of activities and responsibilities. You will use your enthusiasm, your positivity and your customer service skills to deliver an exceptional service to our members and team.

In this busy role you will be the face of the London Region, welcoming our visitors and members to the office. We will look to you to manage our room booking system and audio visual requirements for meetings, ensure our refreshments and stationery stock levels are maintained and to deal with enquires.

You will use your excellent communication skills to liaise with our facilities, IT team and external organisations. You will also join us on our membership and recruitment drives, type correspondence and input data when needed. It's a great way to build on your skills, experience and develop your potential.

A key part of what you do will be to offer a high level of customer service to visitors and staff alike. You will need to be professional and resilient when faced with challenging circumstances.

What we offer you

We expect you to look after our members and customers. And we expect you to be rewarded for it. As well as a whole range of learning and development opportunities we can also offer you an impressive range of benefits. We have a highly competitive pay structure, as well as flexible working, and annual leave of up to 32 days.

Balancing work and life commitments is important to us as an organisation. We are a diverse organisation and understand everyone has different needs. All employees can ask for flexible working and when personal circumstances change we will work with you to find a smarter working solution that suits everyone. In fact, many of our employees enjoy home working, flexible working or compressed hours, enabling them to deliver results with minimum impact to their professional and personal commitments. We also offer generous Maternity, Paternity and Adoption leave packages.

To join us you'll need exceptional communication skills and ideally be efficient, accurate and show a real customer focus in all you do. You will need to be organised and have the ability to multitask.

To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything's possible.

For more information or for an informal discussion about the role please contact Pamela Nelson, Regional Service Manager on 020 7841 3304.

For more information on the Recruitment & Selection process, please contact

Closing Date: Midnight on 29th April 2018

Assessment Centre & Interview Date: 9th May 2018

Interview date: 2018-05-09

Contracted hours: 35

Associated documents

  • Royal College of... Possibilities

    A place thatís bursting with opportunities

  • Join the UKís largest nursing trade union

    and professional association...

  • ... and help shape the health policies

    of the future

  • Wide range of roles available.

    Click here for more.