Membership Department Administrator - RCN00654

Administration | RCN Cardiff Gate Office | £23,454

Contract type: Fixed Term Contract

At the Royal College of Nursing we're an optimistic organisation. And we've got good reason to be. We all share the same voice when it comes to changing the shape of the health policies of the future. And as the largest trade union of nursing staff and students in the UK - with around 435,000 members - all we can see are the infinite possibilities for a brighter future. Join us and you will too.

We're number 14 in The Sunday Times 100 Best Not for Profit Organisations to work for, with Two Star Best Companies Accreditation for 2018 and are accredited with Investors in People Gold Standard.

Membership Department Administrator

Cardiff Gate Office, 35 hours, Fixed Term Contract or Secondment until 31st August 2018

As Membership Department Administrator, you'll use your positive attitude and your administrative skills to support our Membership Management Team. In this varied role every day will be filled with possibilities. You will support the Head of Department, and other managers in the team. We'll look to you to make arrangements for meetings and travel, take minutes of meetings, manage stationery and deal with general enquiries. You will be involved in anything from undertaking audits to supporting projects. It's a great way to build on your skills and experience and develop your potential.

To join us you'll need proven administrative or secretarial skills and whatever your background you'll be efficient, accurate and show a real customer focus in all you do.

A key part of what you do will be to suggest and help to implement innovative approaches to managing the sharing of knowledge and information within the department across the range of projects and workstreams that helps keep everyone up to date.

What we offer you

We expect you to look after our members and other customers And we expect you to be rewarded for it. As well as a whole range of learning and development opportunities we can also offer you an impressive range of benefits. We have a highly competitive pay structure, as well as flexible working, and annual leave of up to 32 days.

Balancing work and life commitments is important to us as an organisation. We are a diverse organisation and understand everyone has different needs. All employees can ask for flexible working and when personal circumstances change we will work with you to find a smarter working solution that suits everyone. In fact, many of our employees enjoy home working, flexible working or compressed hours, enabling them to deliver results with minimum impact to their professional and personal commitments. We also offer generous Maternity, Paternity and Adoption leave packages.

As well as exceptional customer service, to join us you'll need great administration skills, and the ability to work collaboratively across the department and organisation, prioritising and delivering under pressure.

Whatever your background, you'll be efficient, accurate and show a real customer focus in all you do.

To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything's possible.

For more information or for an informal discussion please contact Steve Smith, Membership Manager on 029 2054 6441

For more information on the Recruitment & Selection process, please contact

Closing Date: Midnight on 19th March 2018

Assessment Centre & Interview Date: 27th March 2018

Interview date: 2018-03-27

Contracted hours: 35

Associated documents

  • Royal College of... Possibilities

    A place thatís bursting with opportunities

  • Join the UKís largest nursing trade union

    and professional association...

  • ... and help shape the health policies

    of the future

  • Wide range of roles available.

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