Publications Assistant - RCN02459
Administration | RCN Cardiff Gate Office with hybrid working | £25,629
Contract type: Permanent
Publications Assistant
RCN Cardiff Gate Office
35 hours per week, Permanent Contract
Salary range per annum: £25,629 - £28,068
Imagine being faced with a world of exciting possibilities that could ultimately enable you to support our members and help shape the health policies of the future. As the UK’s largest trade union and professional body for nursing, we support over half a million members with unwavering loyalty and total commitment. We represent and develop them, support their practice and lobby on their behalf to make a positive difference to their working lives.
We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values.
As our Publications Assistant you’ll use your enthusiasm, your positivity and your customer service skills to deliver an efficient publications ordering and despatch service, as well as providing cover in the Post Room, Switchboard and Reception areas.
To join us you’ll need to have excellent written and verbal communication skills, and be able to use Microsoft Office packages. You will ideally have experience of working in a customer service and/or process driven environment.
Working as part of a small team, you will be able to work within agreed procedures and tight timescales whilst using your initiative and working with minimal supervision. You'll be efficient, accurate and show a real customer focus in all you do.
To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything’s possible.
What we offer you
We expect you to look after our customers and we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages.
We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Our hybrid working model allows for up to 60% of your working time to be carried out from home. At least 40% of your working time will be spent working in person.
Our selection process
Please submit a CV and answer the supporting questions demonstrating how you meet the criteria for this role. You may not be shortlisted if you don’t. Please ensure your CV is in a simple format with minimal tables and sections. Any identifying information in your application will automatically be anonymised for shortlisting purposes.
We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call. If you foresee any problems, please let us know.
As a proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities.
Contact details For more information or for an informal discussion about the role please contact Helen Thomas, Support Services Team Manager on 029 2054 6431.
For more information about the recruitment and selection process please contact recruit@rcn.org.uk
Opening date: Thursday, 9th May 2024
Closing date: 11.59pm on Monday, 27th May 2024
If we receive many applications after a week of advertising, we may close this vacancy earlier.
Selection dates:
Assessment date: Tuesday, 11th June 2024
Interview date: Friday, 14th June 2024
Interview date: 14/06/2024
Contracted hours: 35