Patch Administrator - RCN02450
Administration | RCN Exeter Office with hybrid working | £28,998
Contract type: Fixed Term Contract
Patch Administrator
RCN Exeter office with hybrid working, 35 hours, fixed term contract until 30 April 2025
Salary per annum: £28,998
There is more to the RCN than you might think. We’re a trade union with a membership of over half a million nurses, midwives, nursing support workers and students. We support their practice, represent them, lobby on their behalf, and develop them. We exist to make a positive difference – to the working lives of our members and ultimately to standards in patient care. Our employees are drawn from many walks of life – we are nurses, marketers and communicators, administrators, IT professionals, policy and finance experts, lawyers… together we are so much more. We couldn’t do what we do without our people.
We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values.
As a Patch Administrator you’ll use your positive attitude and your administrative skills to support the regional patch teams.
It's a job full of possibilities and you will be involved in administrative support to specific regional Senior RCN Officers and RCN Officers and liaising with external partners, such as NHS Trusts, in organising representational meetings for our members.
You’ll use your enthusiasm, your positivity, and your customer service skills to deliver an exceptional service to our members. We'll look to you to deliver excellent customer service consistently on the various channels that members are able to contact us. It's a great way to build on your skills and experience and develop your potential.
As a Patch Administrator, your role will have a great deal of variety of tasks to complete on a day to day basis, involving both internal and external stakeholders. You will be a key member of the team and the first point of contact to help support our membership.
To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything’s possible.
What we offer you
We expect you to look after members. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages.
What we deliver for our members is wide and varied so when it comes to how we work one size doesn’t fit all. We also know that to empower our people to do their best work, they must be able to balance the demands of work and home. We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Departments and directorates have their own hybrid ways of working which put the needs of the service they deliver – whether that’s to members or to colleagues - at their heart, in alignment with our hybrid working core principles. At the RCN it’s unlikely you will work from home for all of your working time. Equally no one is expected to work solely in the office unless your role requires it. You can find out more by having a discussion with the recruiting manager.
Our selection process
Please submit a CV and answer the supporting questions demonstrating how you meet the criteria for this role. You may not be shortlisted if you don’t. Please ensure your CV is in a simple format with minimal tables and sections. Any identifying information in your application will automatically be anonymised for shortlisting purposes.
We want your experience applying for a job with us to be the best it can be. The interviews and assessments will be held in person. If you foresee any problems, please let us know.
As a proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities.
Contact details
For more information or for an informal discussion about the role please contact Tony Aspinall, Regional Service Manager at tony.aspinall@rcn.org.uk.
For more information about the recruitment and selection process please contact recruit@rcn.org.uk
Opening date: 29 April 2024
Closing date: midnight on 13 May 2024
If we receive many applications after a week of advertising, this vacancy may close earlier.
Assessment & interview date: 30 May 2024 at Exeter office
Interview date: 30/05/2024
Contracted hours: 35