Regional Service Manager - RCN02754
Management | RCN Exeter Office with hybrid working | £49,275
Contract type: Permanent
Regional Service Manager
RCN South West Region, Exeter
35 hours, permanent contract
There is more to the RCN than you might think. We are a Professional Royal College and trade union with a membership of around half a million nurses, midwives, nursing support workers and students. We support their practice, represent them, lobby on their behalf, and develop them. We exist to make a positive difference – to the working lives of our members and ultimately to standards in patient care. Our employees are drawn from many walks of life – we are nurses, communicators, administrators, IT professionals, policy and finance experts, lawyers… together we are so much more. We couldn’t do what we do without our people.
As our Regional Service Manager for the South-West Region, you will use your enthusiasm, positive thinking, and your business administrative skills to support our local team.
Every day will be filled with possibilities as you find new ways to manage and support the development of your team. Taking care of our members will be your primary role, but you’ll also see the possibilities that new members can bring. A key part of what you do will be to suggest innovative approaches to grow our membership.
The ability to foster strong professional relationships and encourage close collaboration between departments is at the heart of this leadership role.
You will need to be able to role model great management practice; foster a high performing team; have proven financial and budgetary control skills; use critical thinking and system analysis; generate and commission high quality analysis; and experience of successful influencing for change as well as experience in designing, delivering and evaluating programmes of work.
To succeed at the Royal College of Nursing all you need to do is think bigger, better, and brighter. And with an attitude like that, anything’s possible.
What we offer you
We expect you to look after our members and staff. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages.
We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary.
We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Our hybrid working model allows for up to 60% of your working time to be carried out from home. At least 40% of your working time will be spent working in person.
Our selection process
Please click the ‘apply now’ button to submit a CV and answer the supporting questions online demonstrating how you meet the criteria for this role. You may not be shortlisted if you don’t. Please ensure your CV is in a simple format with minimal tables and sections. Any identifying information in your application will automatically be anonymised for shortlisting purposes.
We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call. If you foresee any problems, please let us know.
Equal opportunities for everyone
Equity, diversity and inclusion are a priority for us and we aim to foster an inclusive environment so our people can bring their authentic selves to work. This is integral to our mission to enable you to support our members and ensure their voice is heard by all UK governments to get the best outcomes for them and their patients.
As a proud member of the Disability Confident employer scheme, we actively encourage applications from people with disabilities.
Contact details
For more information or for an informal discussion about the role please contact Susan Masters, Regional Director, at susan.masters@rcn.org.uk or Tony Aspinall, Regional Service Manager, at tony.aspinall@rcn.org.uk
For more information on the Recruitment & Selection process, please contact recruit@rcn.org.uk
Opening date: 13 October 2025
Closing date: midnight on 10 November 2025
If we receive many applications after a week of advertising, we may close this vacancy earlier.
Assessment & interview date: Friday 28 November 2025
Interview date: 28/11/2025
Contracted hours: 35