Administration Coordinator - RCN02566
Administration | RCN Leeds Office with hybrid working | £36,705
Contract type: Permanent
Administration Coordinator
RCN Leeds office, 35 hours, permanent
There is more to the RCN than you might think. We’re a trade union with a membership of over half a million nurses, midwives, nursing support workers and students. We support their practice, represent them, lobby on their behalf, and develop them. We exist to make a positive difference – to the working lives of our members and ultimately to standards in patient care. Our employees are drawn from many walks of life – we are nurses, marketers and communicators, administrators, IT professionals, policy and finance experts, lawyers… together we are so much more. We couldn’t do what we do without our people.
We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values.
As an Administration Coordinator you’ll use your enthusiasm, your previous management experience, and your strong customer service skills to deliver an exceptional service to support our members and other stakeholders. You will work closely with, and deputise for, the Regional Service Manager, line manage administration colleagues and co-ordinate the delivery of regional work within the Yorkshire & the Humber regional office.
In this varied role, every working hour will be filled with possibilities which will see you involved in the many duties that support our regional activities. You will deliver an excellent, confidential service and by utilising your experience of developing and managing a team, you will ensure the high performance of yourself and others.
Your organisational and communication skills, along with your excellent written, oral and presentation skills, will be fully utilised as will your ability to manage competing demands all, of course, whilst maintaining a calm, measured and professional service. It's a great way to build on your skills and experience and develop your potential.
As our Administration Coordinator you will need to be flexible in your approach, you will have experience in managing staff, working in a fast-moving customer service environment and of building strong and successful relationships, with both internal and external stakeholders. Having a clear understanding of completing and setting business objectives, developing, and implementing professional standards and policy, you will need to be able to take ownership of projects.
Whatever your background, you'll need to have a positive, can-do attitude and show a real customer focus in all you do.
To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything’s possible.
What we offer you
We expect you to look after our members. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning and development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages.
We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary.
We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Our hybrid working model allows for up to 60% of your working time to be carried out from home. At least 40% of your working time will be spent working in person.
Our selection process
Please click the ‘apply now’ button to submit a CV and answer the supporting questions online demonstrating how you meet the criteria for this role. You may not be shortlisted if you don’t. Please ensure your CV is in a simple format with minimal tables and sections. Any identifying information in your application will automatically be anonymised for shortlisting purposes.
We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call. If you foresee any problems, please let us know.
Equal opportunities for everyone
Equity, diversity and inclusion are a priority for us, and we aim to foster an inclusive environment so our people can bring their authentic selves to work. This is integral to our mission to enable you to support our members and ensure their voice is heard by all UK governments to get the best outcomes for them and their patients.
As a proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities.
Contact details
For more information or for an informal discussion about the role please contact Gill Barras, Regional Service Manager on 0113 386 0503.
For more information about the recruitment and selection process please contact recruit@rcn.org.uk
Opening date: 7 November 2024
Closing date: 11.59pm on 26 November 2024
If we receive many applications after a week of advertising, we may close this vacancy earlier.
Assessments: 5 December 2024
Interviews: 12 December 2024
Interview date:
Contracted hours: 35