Careers

IT Operations Manager - RCN01456

IT | Negotiable Location | £67,467

Contract type: Permanent

At the Royal College of Nursing we’re an optimistic organisation. And we’ve got good reason to be. We all share the same voice when it comes to changing the shape of the health policies of the future. And as the largest trade union of nursing staff and students in the UK – with over 450,000 members – all we can see are the infinite possibilities for a brighter future. Join us and you will too.

We’re accredited with Investors in People Gold Standard.

IT Operations Manager

Location: London or Cardiff, 35 hours, Permanent

As our IT Operations Manager you’ll use your positive attitude, your knowledge of IT and your ability to deliver reliable solutions to the RCN.

It's a job full of possibilities as you could get involved in anything from IT Security to Service desk and Contact Centre support. We'll look to you to provide support for all servers within our organisation as well as providing support for our Office 365 environment and also providing GDPR advice to the organisation. It's a great way to build your knowledge of our work and develop your potential.

In this varied role every day will be filled with possibilities. You will get involved in anything from laptops to information governance. It's a great way to build on your skills and experience and develop your potential.


As IT Operations Manager, you’ll influence critical decisions about the technologies used to support the RCN in addition to managing some organisational wide projects whilst influencing stakeholders and building key external relationships.

What we offer you We expect you to look after staff and members. And we expect you to be rewarded for it. As well as a whole range of learning and development opportunities we can also offer you an impressive range of benefits. We have a highly competitive pay structure, as well as flexible working, and annual leave of up to 32 days.

Balancing work and life commitments is important to us as an organisation. We are a diverse organisation and understand everyone has different needs. All employees can ask for flexible working and when personal circumstances change we will work with you to find a smarter working solution that suits everyone. In fact, many of our employees enjoy home working, flexible working or compressed hours, enabling them to deliver results with minimum impact to their professional and personal commitments. We also offer generous Maternity, Paternity and Adoption leave packages.

To join us you’ll need a number of technology skills and, ideally, a background in a relevant areas such as the Microsoft server platforms, telephony, security and building an Office 365 environment.

Whatever your background, you'll be efficient, accurate and show a real customer focus in all you do.

The ability to foster strong professional relationships and encourage close collaboration between departments is at the heart of this leadership role.

To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything’s possible.

For more information or for an informal discussion about the role please contact Huw Bevan, Associate Director of Group Technology Operations, Security and Data on 02920 893084.

For more information on the Recruitment & Selection process, please contact recruit@rcn.org.uk

Opening Date: 04 May 2021
Closing Date: 18 May 2021
Assessment Centre & Interview Date: 27 May 2021

Interview date: 27/05/2021

Contracted hours: 35

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