Graduate Trainee x3 (Library and Archive Service) - RCN01442
Library and Archives | RCN UK HQ | £22,674 (including inner London weighting of £4314)
Contract type: ApprenticeTrainee
At the Royal College of Nursing we’re an optimistic organisation. And we’ve got good reason to be. We all share the same voice when it comes to changing the shape of the health policies of the future. And as the largest trade union of nursing staff and students in the UK – with over 450,000 members – all we can see are the infinite possibilities for a brighter future. Join us and you will too.
“The skills I gained from my traineeship have been really useful to me and I found further employment in libraries with ease afterwards. Everyone at the RCN was really supportive throughout my time there and it's an excellent place to work.” Tim, a former LAS Graduate Trainee
Our Library and Archive Service has been awarded Archives Accreditation and the Customer Service Excellence standard.
Graduate Trainee (Library and Archive Service) x3
RCN UK HQ Office, 35 Hours per week, 12 month Fixed Term Contract or Secondment, Start Date of September 2021.
We are recruiting for 1 Graduate Trainee (Collection Development) and 2 Graduate Trainee (Customer Services) positions. All applicants will be considered for both roles, if you have a preference please specify in your personal statement.
Please note, should we receive a high volume of applications for this role, your application may not be shortlisted if you do not submit a Supporting Statement. A Supporting Statement is an important part of our application process, so we would encourage you to submit one as part of your application.
Recent research has shown that there is an under-representation of BAME staff in the Library and Information sector, so the RCN would welcome applications from under-represented groups. All applications will be based on merit.
As a Graduate Trainee in our Library and Archive Service you’ll use your enthusiasm, your positivity and your customer service skills to deliver an exceptional service to our members.
In this varied role every day will be filled with possibilities. You will get involved in anything from helping nurses access our resources and putting on events to conducting family history searches and working with unique collections. We'll look to you to work with and represent all aspects of the library service, fielding front line enquiries, dealing with journals, assisting with exhibitions, providing tours, digitising collections and supporting long-running and short-term library projects. It's a great way to build your skills and experience and develop your potential.
What we offer you
We expect you to look after our customers, and we expect you to be rewarded for it. As well as a whole range of learning and development opportunities we can also offer you an impressive range of benefits. We have a highly competitive pay structure and annual leave of 28 days.
Balancing work and life commitments is important to us as an organisation. We are a diverse organisation and understand everyone has different needs. All employees can ask for flexible working and when personal circumstances change we will work with you to find a smarter working solution that suits everyone.
To join us you’ll need customer service skills and, ideally, a background in a relevant area such as libraries or heritage services.
Whatever your background, you'll be a strong team player, efficient, accurate and show a real customer focus in all you do.
To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything’s possible.
Please note, that due to Covid-19, while we are trying our best to accommodate our Assessment Centres and Interviews on the dates outlined in our adverts, we may need to be flexible about how and when we run our Recruitment processes for the time being.
We are currently running Assessments and Interviews remotely should we need to, in accordance with Government advice, so if you envisage any issues with accessing a computer, webcam or a sufficient internet connection for a video call, then please do highlight this in your Supporting Statement. We will of course do all we can to ensure you have the best experience in applying to work with us during this challenging period.
Please note, should we receive a suitable number of applications for this post after a week of posting this advert, this vacancy may close early, before the closure date stated below.
For more information or for an informal discussion please contact Sibylla Parkhill, Customer Services Information Specialist on 020 7647 3688 or Andrew Temple-Mabe, Collection Development Specialist on 020 7647 3538.
For more information on the recruitment & selection process, including any adjustments, please contact firstname.lastname@example.org
Opening date: 28 April 2021
Closing date: 11.59pm on 13 June 2021
Assessment centre interview date: 29 June – 01 July 2021
Interview date: 29/06/2021
Contracted hours: 35