Patch Administrator - RCN02536
Administration | RCN Northern Ireland HQ Office with hybrid working | £28,998 - pro rata
Contract type: Permanent
Patch Administrator
RCN Northern Ireland with hybrid working, 17.5 hours, job share permanent (set days Monday and Tuesday - week 1; Monday, Tuesday, Wednesday – week 2)
£28,998 to £31,326 pro rata*
There is more to the RCN than you might think. We’re a trade union with a membership of over half a million nurses, midwives, nursing support workers and students. We support their practice, represent them, lobby on their behalf, and develop them. We exist to make a positive difference – to the working lives of our members and ultimately to standards in patient care. Our employees are drawn from many walks of life – we are nurses, marketers and communicators, administrators, IT professionals, policy and finance experts, lawyers… together we are so much more. We couldn’t do what we do without our people.
We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values.
As our Patch Administrator, you will have a great variety of tasks to complete on a day-to-day basis, involving both internal and external stakeholders. You will also get involved with handling and managing correspondence, preparing mail, and distributing documents. It's a great way to build on your skills and experience and develop your potential.
As our Patch Administrator, you’ll use your enthusiasm, positive thinking, and your customer service skills to support our local team.
Taking care of our members will be your primary role, but you’ll also see the possibilities that new members can bring. A key part of what you do will be to suggest innovative approaches to grow our membership.
The ability to foster strong professional relationships with your team, our members and stakeholders is essential. To join us you'll need proven administrative or secretarial skills and, ideally, a background in a relevant area such as human resources or health and social care.
You’ll need excellent verbal and written communication skills and a high level of attention to detail. You will be a strong team player.
To join us you’ll need strong prioritisation and organisation skills and, ideally, experience in providing excellent standards of support across various administrative areas.
Whatever your background, you'll be efficient, accurate and show a real customer focus in all you do.
You will need to have a flexible/adaptable approach to tasks. You will need to be highly organised, able to work within tight timelines and have excellent IT skills, particularly Microsoft Office packages and virtual meeting platforms, e.g., MS Teams, Zoom.
To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything’s possible.
What we offer you
We expect you to look after your customers. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages.
What we deliver for our members is wide and varied so when it comes to how we work one size doesn’t fit all. We also know that to empower our people to do their best work, they must be able to balance the demands of work and home. We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Departments and directorates have their own hybrid ways of working which put the needs of the service they deliver – whether that’s to members or to colleagues - at their heart, in alignment with our hybrid working core principles. At the RCN it’s unlikely you will work from home for all of your working time. Equally no one is expected to work solely in the office unless your role requires it. You can find out more by having a discussion with the recruiting manager.
Our selection process
Please click the ‘apply now’ button to submit a CV and answer the supporting questions online demonstrating how you meet the criteria for this role. You may not be shortlisted if you don’t. Please ensure your CV is in a simple format with minimal tables and sections. Any identifying information in your application will automatically be anonymised for shortlisting purposes.
We want your experience applying for a job with us to be the best it can be. We hold our interviews and assessments in person. If you foresee any problems, please let us know.
Equal opportunities for everyone
Equity, diversity and inclusion are a priority for us, and we aim to foster an inclusive environment so our people can bring their authentic selves to work. This is integral to our mission to enable you to support our members and ensure their voice is heard by all UK governments to get the best outcomes for them and their patients.
As a proud member of the Disability Confident employer scheme, we actively encourage applications from people with disabilities.
The RCN Northern Ireland is committed to equality of opportunity. In this instance applications from the protestant community would be particularly welcome as this community is currently underrepresented in our workforce. We want to provide an environment to attract, retain and motivate the best.
Contact details
For more information or for an informal discussion about the role please contact Clare Ann O’Hare, Patch Administrator on 02890384600
For more information about the recruitment and selection process please contact recruit@rcn.org.uk
Opening date: 4 September 2024
Closing date: 11.59pm Sunday 22 September 2024
If we receive many applications after a week of advertising, this vacancy may close earlier.
Assessment & interview date: Wednesday 9 October 2024
Interview date: 09/10/2024
Contracted hours: 17.5